Where are your products made in?
All of our skincare is made in Australia.
Are your products tested on animals?
No, we care for the environment and animals. We do not conduct any testing on animals with any of our products.
What ingredients do you exclude?
After much research, we have excluded ingredients that are known to be unsafe. We do not include these ingredients- parabens, mineral oils, SLSs, phthalates and formaldehydes. Ingredients excluded specifically for pregnant women- Vitamin A, AHAs, salicylic acids, hydroquinone, essential oils/ingredients not suitable for pregnant women.
Can I use Bayeco if I’m pregnant or breastfeeding?
We have excluded ingredients and seeked alternatives to include pregnant women- No Vitamin A, AHAs, salicylic acids, hydroquinone, essential oils/ingredients not suitable for pregnant women.
Where do you ship and what is the cost of shipping?
We ship to all corners of the world. Shipping is free for all orders within Australia, and for all countries outside of Australia, we offer flat rate shipping of $15 for orders under $100, and free shipping for orders over $100.
How long will it take to receive my order?
For orders within Australia, please allow 2-5 days, and for all international orders, please allow 6-10 days.
What is Afterpay?
Afterpay allows you to buy something now and pay it off in fortnightly instalments. Unlike lay by, you’ll get your Bayeco product right away. Buy now, pay later. Please note that you must be a resident of a country offering Afterpay in order to use this service.
What is your return/refund policy?
We take pride at Bayeco in all our products. We use only the best ingredients and we pride ourselves with the quality and standard of our manufacturing and customer service in Australia. We also understand that not all skin types are the same.
All of our products come with a 30 day money back guarantee. You can return your order for any reason. We will gladly return your money. Your satisfaction is very important to us.