Where are your products made in?
All of our skincare are made in Australia.
Are your products tested on animals?
No, we care for the environment and animals. We don't conduct any testing on animals with any of our products.
Can I use Bayeco if I’m pregnant or breastfeeding?
Yes! You can. We have excluded specific ingredients such as Vitamin A, AHAs, salicylic acids, hydroquinone and certain essential oils so that the skincare can be enjoyed by all women.
Is it normal to feel tingling when using Bayeco?
Yes, in some skin type in the first few days of use. When it comes to using a new product or ingredient that contains Vitamin C (even natural ones), start slowly and let your skin adjust. We use high concentrations in our products to ensure effectiveness, so a little tingling to start with is not a bad thing. The tingling sensation will go away within a week of use.
What is the shipping cost?
It doesn't cost you anything. We're upgrading all domestic orders to FREE EXPRESS shipping during this period with Covid so you get your parcels faster.
Do you ship Internationally?
Yes, we do. There is a flat shipping rate of $15 for orders under $100.
Shipping is FREE for all orders over $100.
How long will it take to receive my order?
For orders within Australia, please allow 2-5 days, and for all international orders, please allow 6-10 days.
Postage may sometimes be delayed depending on the postal service which is not in our control.
What is Afterpay?
Afterpay allows you to buy something now and pay it off in fortnightly instalments. Unlike lay by, you’ll get your Bayeco product right away. Buy now, pay later. Please note that you must be a resident of a country offering Afterpay in order to use this service.
What is your return/refund policy?
If you're not 100% satisfied after 14 days of using the skincare. We offer a 100% money back guarantee.*
You can contact our team and we’ll refund you the money. We won’t ask you questions and you won’t even have to return the product.
* This only applies to online orders purchased from this website.